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Surface Repair in Flats and Apartments: What You Need to Know Before Calling

Flats and apartments present some specific considerations for surface repair that are worth understanding before you book. Whether you’re a leaseholder repairing your own flat, a landlord managing leasehold property, or a managing agent dealing with surface damage in a communal area or individual unit, here’s what you need to know.

Access Considerations

Surface repair in flats is usually straightforward in terms of access — our technicians carry small vehicles with all necessary equipment. Parking near an apartment block can sometimes be a challenge in city centres; letting us know this in advance helps us plan.

High-rise flats are no problem for most repair types — we don’t need any specialist access equipment for bathroom, kitchen and floor repair work within an apartment.

Leasehold Considerations

If you’re a leaseholder, check your lease before having any repair work done. Most leases have specific provisions about alterations and repairs to the flat. Surface repair (rather than replacement) generally falls within normal maintenance and shouldn’t require freeholder consent — but if in doubt, check with your managing agent.

Common Flat Surface Issues

  • Bath chips — particularly common in older apartment blocks where the original baths were installed decades ago and have been used continuously
  • Tile chips — in communal areas as well as individual flats; bathroom and kitchen tile damage is very common in flats
  • Laminate floor damage — scratch and chip damage in open-plan flats where the flooring takes heavy use
  • Kitchen unit damage — chips and scratches on kitchen unit doors and worktops
  • UPVC balcony doors — chips and scratches on UPVC framing

Managing Agent and Block Management

For managing agents and block management companies, we can provide surface repair services for communal areas including lobbies, lift interiors, stairwell tiles, and communal bathroom facilities. We’re experienced in working within occupied blocks with minimal disruption to residents.

Get a free quote for flat or apartment surface repair →