Property developers face a constant tension between build programme timelines and the quality of finish expected at handover. Surface damage — chips to kitchen worktops, cracked shower trays, scratched tiles and marked UPVC — is among the most common snagging items raised by buyers and housing association clients at practical completion. Shazam Repairs works with residential and commercial developers to resolve surface snags quickly, professionally and at a fraction of replacement cost.
The Snagging Problem
On any development of more than a handful of units, surface damage is essentially inevitable. The sequence of trades passing through a property — joiners, plumbers, tilers, decorators, final clean teams — creates multiple opportunities for worktops to be chipped, baths to be cracked and tiles to be broken. Most damage is minor and entirely repairable, but left unaddressed it becomes a snagging item that delays sign-off or reduces buyer satisfaction scores.
What We Address for Developers
- Kitchen worktop chips (quartz, granite, solid surface, laminate)
- Bath chips and cracks (acrylic, enamel)
- Shower tray chips and surface marks
- Ceramic and porcelain tile chips
- UPVC window and door frame chips, scratches and chemical marks
- Sink chips and bowl surface damage
- Laminate floor surface damage and edge lifting
Working to Developer Timelines
We understand that practical completion dates are commercial commitments. We work flexibly to accommodate developer programmes — visiting sites in advance of the handover date, working across multiple plots in a single day, and providing documentation of repairs completed across each unit for your snagging records.
Post-Handover Warranty Repairs
We also support developers in the post-handover warranty period, where buyers report surface damage during the first two years. Our rapid-response repair service minimises the time from defect report to repair completion, supporting positive customer satisfaction outcomes.
