Moving into a new build property should be the start of an exciting chapter — but new builds frequently come with a snagging list of surface defects that builders either overlook or dispute. From chipped worktops and nicked bath rims to scuffed tiles and marked window frames, professional surface repair can resolve these issues quickly and far more cheaply than waiting for the builder to return.
What Surface Damage Appears on New Build Snagging Lists?
- Kitchen worktop chips — often caused by fitting teams during installation of appliances and fittings
- Bath rim chips — from taps, tools or protective packaging removed carelessly
- Shower tray chips — from tile cutting equipment during fitting of the shower enclosure
- Tile chips and cracks — from weight placed on unset tiles, from grout lines that were not properly cut, or from tool impact
- UPVC window frame chips and scuffs — from frame installation and from builders working in the room
- Floor tile chips — from heavy appliance delivery and trades working in the property
- Sink chips — from plumbing work and appliance installation
The Problem with New Build Snagging
Builders Take Time
New build developers have a two-year obligation to fix defects but the reality is that snagging items — particularly minor surface damage — often sit unaddressed for months while more structural issues take priority. Living with chips and damage in a brand-new home is frustrating.
Developer Responsibility vs Betterment
Some developers will argue that a chip that appeared during your occupancy was caused by you, not them. Documenting all damage at the point of handover — with dated photographs — is essential. If a snagging surveyor was engaged, their report provides independent evidence.
Cost Recovery Options
Where a developer refuses to repair pre-existing damage, obtaining a professional repair estimate gives you a quantified claim. We provide written assessments suitable for use in dispute correspondence and, if necessary, NHBC or LABC warranty claims.
Get a New Build Snagging Repair Assessment
Send photographs of all the surface damage on your snagging list — we can assess multiple items and provide a combined estimate for a single-visit repair session.
