Letting agents occupy a unique position in the surface repair ecosystem — they are responsible for maintaining the standard of properties on behalf of landlords, managing end-of-tenancy inspections and deposit deductions, and ensuring properties are returned to market as quickly as possible. Surface repair is one of the highest-value tools in a letting agent’s maintenance toolkit.
Why Letting Agents Use Surface Repair
- Speed — a chip or scratch repaired on-site in 1–2 hours vs a 3–5 day wait for a replacement fitting
- Cost — repair typically costs 10–30% of replacement, making it far easier to recover from deposits
- Deposit justification — documented before-and-after evidence supports fair and reasonable deduction claims
- Void reduction — faster turnaround between tenancies means fewer void days and more rental income
- Landlord satisfaction — resolving damage promptly and cost-effectively demonstrates good property management
What We Repair for Letting Agents
- Chipped and scratched kitchen worktops
- Chipped, cracked or stained baths and shower trays
- Cracked or missing tiles
- Damaged sinks and basins
- Scratched or chipped floor coverings (LVT, vinyl, laminate)
- UPVC window and door frame damage
End of Tenancy Repair Process
The most efficient approach is to request a repair quote alongside the checkout report. We can visit the property as soon as it has been vacated, assess the damage and complete all repairs in a single visit where possible. We provide before-and-after photographs and a written confirmation of work completed — suitable for deposit dispute documentation.
Trade Accounts for Letting Agents
We offer trade accounts to letting agents with preferred pricing, monthly invoicing and a dedicated account manager. Contact us to set up a letting agent trade account →
